I have a problem similar to what Ian has.
When I run a report for a vCloud customer (Allocation Pool) at the org vDC level, it ignores the rate factor.
However if I use the same pricing model to run another report for the same customer at the vApp level, the rate factor is used.
I am using "Placement Based" for storage infrastructure. I only set the rate factor under "Infrastructure Cost". Not sure where else it can be set.
Thanks.
Susan.