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Guest VM shows 90% memory usage, doesn't match vSphere

We have a monitoring software that is alerting that a virtual server has high memory usage, when the admin of that server logs in to the Windows Server 2008 box he see's windows is reporting 90% memory usage:

 

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windows.png

 

However when we look at the Performance tab in vSphere we see that vmware thinks the VM is only using on average 12% memory:

 

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Clik here to view.
vsphere.png

 

What explains the difference that not only I can understand better but also explain to the server admin and management as to why the huge difference in numbers?

 

Thanks in advance.

 

Steven


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